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Mobile users call for another boycott to protest high rates
18th March 2001

   

Although welcome, the reduction in charges announced by Saudi Telecom Company recently is not nearly sufficient to satisfy mobile phone users.

Last Friday, a ‘round robin’ series of messages flashed across the mobile network once more urging users to boycott the Saudi Telecom network for a day. This is a repeat of the action just a month ago when a similar one-day boycott hit the telecom company. Last Friday’s message explained that if subscribers stopped using the service for a day, it would cost Saudi Telecom an estimated SR8 million.

It further urged recipients to contact two other mobile users and thus escalate the effectiveness of the action.

The charges imposed by Saudi Telecom are believed to be the highest in the region. The last reduction offered by the telecom company was only on connection charges, not on mobile call charges resulting in only a minimal downward movement in most subscribers’ bills.

Clearly there is a sense of frustration among mobile phone users who have come to regard their telephones not so much as a luxury but more a vital part of their daily lives. Prices of communications in the mobile market have reduced drastically as the mobile phone becomes the norm, rather than the exception in most other countries. Leading companies there have responded to customer demand and local users hope that Saudi Telecom will do the same.

Source: Arab News

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18 March 2001 04:09:45 PM

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