Ministry of Hajj (pilgrimage) today issued a new regulation on the
services to be rendered by specialized companies for Umrah
worshippers and visitors to the Prophet Mohammed's Mosque coming
It was stipulated that, in order to
enter the business, a private establishment or company (which must
have a totally-Saudi-owned capital of not less than SR 500,000) must
open an unconditioned final bank guarantee worth SR 200,000 to the
order of the Ministry of Hajj at a local bank accredited by the
Saudi Monetary Agency.
The Umrah and Ziarah (visit to
Prophet Mohammed's Mosque) Service Company should be equipped with
computers and have offices in Jeddah, Makkah and Madinah and a
Women can also own Umrah and Ziarah
service companies on condition that the business would be run by a
Saudi legal agent.
The director general, his branch
deputies and supervisors should be Saudi nationals of good conduct.
The company will not be allowed to
transfer the service to another company if it is no longer
interested in proceeding with the business.
The renewable five-year labor
license could be cancelled by the authority concerned only if there
is any legal justification or on the death of the private
establishment owner or the liquidation of the company.
An Umrah visa applicant should
provide the Saudi diplomatic mission abroad with health
certificates, round trip air ticket with confirmed reservation and
individual or group financial guarantee.
Exempted from all or part of the
above stipulations are the Islamic prominent personalities who would
be interested to perform Umrah or visit the prophet.
Totally exempted are government
guests; students; media, cultural, sports and other official
delegations; and passengers on visitor visas to the Kingdom.
They can choose whether or not to
join the Umrah and Ziarah companies to perform the rituals.
Umrah and Ziarah Service Companies
should appoint agents abroad to finalize contracts with those who
would perform Umrah and Ziarah, and help them travel to enter the
Kingdom where they would be received by their Umrah and Ziarah
The foreign agent should provide a
final unconditioned bank guarantee from a foreign bank accredited to
SAMA worth not less than SR 100,000.
The judicial authority is the only
party authorized to rule in cases of any difference and dispute that
is not amicably settled between the two parties: the Saudi Umrah and
Ziarah Service Company and its foreign agent.
Each company should have its sole
agent who is not allowed to enter into contract with another similar
company in the Kingdom in the same field.
The Ministry of Hajj has prepared a
model contract for guidance.
If the foreign agent belongs to a
non-Arabic speaking country, the arbitration would finally be
settled according to the Arabic version if any question of
The services will be divided into
categories approved by the Ministry of Hajj and other authorities
concerned. The list of services will be revised every three years or
whenever the need arises.
The company will be requested to
receive the guests at the Saudi ports or airports or land points,
provide accommodation for them, take care of their lodging and
belongings and comfort during their stay according to the
arrangements agreed upon.
Umrah and Ziarah performers who are
planning to visit other parts of the Kingdom will be allowed to
travel only aboard Saudi Airlines, Saptico, Hajj transportation
company vehicles, licensed taxis and his guest company's fleet.
This regulation comes into force 90
days from its issuance according to Article 14 of this Regulation.