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Saudi Telecom Company (STC) Launches GSM-Short Messaging Service Application from Logica

 

  
YEAR 2001 PRESS RELEASES

 

 

Saudi Telecom Company (STC) Launches Mobile-Prompted Billing Status Solution

 

GSM-Short Messaging Service Application from Logica  Alerts Customers of Pending Bills and Credit Limits

14 April 2001

Riyadh, Kingdom of Saudi Arabia

 Logica, the global IT solutions provider, has today announced that Saudi Telecom Company (STC) has tested and now deployed Logica's GSM - short messaging service (SMS) notification solution.  The Logica system will enable STC, the Kingdom’s sole telecommunications provider, to contact its customers with critical, customer-specific information via messages delivered to the end-user’s mobile telephone.

 “Saudi Telecom Company is committed to continually improving the communications services it offers its customers, enriching their lives with quickly deployed, advanced technological solutions,” said Khaled Al Jasser, General Manager of Customer’s Services and Sales with STC’s Mobile Business Unit.

 The GSM-SMS notification solution gives telecommunications providers like STC the capability to notify customers of bills that require payment and credit limits that have been approached. The service benefits STC’s customers by alerting them to pay the outstanding bill and, in doing so, maintaining their telephone services’ continuity.

 The SMS notification application will tell the customer that his bill is ready for collection, complete with balance and account details, or that it is now overdue, and, finally, that his service will be disconnected in the next few days, if payment is not received.

 “As the number of mobile phone users in Saudi Arabia grows exponentially, new technologies must be deployed for STC to communicate with them quickly and efficiently.  Logica’s SMS solution is adding a critical new dimension to STC’s customer-service strategy,” said Derek A. Kemp, chief executive officer of Logica in the Middle East.

 “Logica is proud to have been selected as STC’s technology partner on this SMS notification solution, and we share their enthusiasm about the system’s ‘on time’ delivery and roll-out,” added Kemp.

 About Logica

 Logica is a leading global solutions company providing management and IT consultancy, systems integration, products, services and support.  Logica’s clients operate across diverse markets including telecoms, financial services, energy and utilities, industry, distribution and transport and the public sector.  The company has over 11,000 staff in 28 countries worldwide.  Founded in 1969, Logica is listed on the London Stock Exchange where it is part of the FTSE100 index of the largest UK listed companies.

 For further information, please contact:

 Wallis Marketing Consultants
T: (971-4) 332-3225
F: (971-4) 332-3228
E-mail: wallismc@emirates.net.ae
Attn: Mr. Michael E. Wallis, Ms. Rawia Asali

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16 April 2001 07:14:59 PM

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